Shipping

UK Deliveries

For all Club orders within the UK, we use a 1-2 Working Day (when ordered before 12 Noon) service (excludes weekends) with the DHL, FEDEX, UPS networks. Northern Ireland, the Scottish Islands, Northern Wales and Northern Scotland will often be 2 days and premium service a.m deliveries cannot unfortunately be met by UPS in these areas.

The charge for this premium delivery service is only £6.95 per order. You will receive an email from the courier on the evening of dispatch with your tracking number and full tracking facilities on this service. Please note to check your spam/junk email if you do not receive your tracking details from the courier. We have opted against offering a lower priced, slower inferior service, to give you complete satisfaction in receiving your goods quickly and without hassle.

We will contact you via phone or email should there be any delay, specified custom orders will take 7-10 working days.

We also do not surcharge against any address' in the UK & Great Britain, but charge all UK & Northern Ireland residents the same price regardless of location. On rare occasions approx 1 in 100 deliveries will fail for numerous reasons. These failures can be both in and out of their control to meet its next day promise. Left Handed Golf Ltd bears no liability in any costs incurred due to delays in delivery with our chosen courier with the exception of a full refund of the carriage charged.

Fulfilling orders

At times, low stock levels could result in your order being met by our sister company DMGS (www.silvermeregolfstore.com). In this case your order will be fulfilled and shipped from them.

International Deliveries

All orders From Silvermere Golf Store and Left Handed Golf are shipped directly from the UK. Therefore, you will have to pay YOUR countries VAT and duty charges on your order. You will NOT pay any UK VAT on your order and our website will display the correct price once you have signed into your country. You are responsible for any import duties, customs and local sales taxes, and you will need to pay these fees to release your order from customs. These fees will be paid to UPS either on delivery or before, UPS will contact you before delivery and once your order has been passed customs, please ensure your contact details are correct so your order is not delayed.

Returns

In the unlikely event that an item needs to be returned due to a fault, we will coordinate a collection through our courier service. Please ensure that the product is available for pickup at a always available location, as we are unable to provide a specific collection time or date. Alternatively, you may return the item directly to us, and we will reimburse your shipping costs.

International Delivery Rates